Director Order to Cash & Billing

The organisation

This company provides standard domestic and international parcel pick-up, delivery and return solutions for business customers and consumers as well as e-commerce logistics and facilitation services. It's part of the worldwide market leader and ranked number 2 in the Netherlands.

The position

In the role of Director OtC & Billing you lead the OtC teams in the Netherlands and Belgium and manage the credit risk exposure in close connection with the parcel organization and customers. You implement state of the art business processes consistent with the operating model and corporate values, to ensure maximum quality and customer satisfaction.

Tasks & responsibilities

• Inspire and aligns the organization to make the strategy a reality.
• Develop, deploy and maintain state-of-the-art billing & collection solutions which meet the current and future requirements of the customers (robotics, digitalization).
• Organize and manage the OtC and billing processes within the various business units (± 30 fte). 
• Develop, deploy and maintain OtC standards and payment terms within all business units. 
• Inspire, motivate and develop the OtC and billing teams.
• Support Sales in customer acquisition and billing solutions, advice and support OPS, provide guidance on improvements where needed (esp. recurring issues). Escalation management.
• Inspire customers and gain their commitment. Gain organizational alignment and support for customer needs.
• Participate in the Benelux Finance board as well as in other financial forums and advise on all issues in the interest of the company in general and finance in particular.
• Reports to the CFO

Candidate profile

Knowledge & experience

• University degree in Business, Finance, Accounting or related field and 15+ years of dynamic experience preferably within a large multinational corporation.
• 7+ years in a leadership role. 

Skills & abilities

• A natural curiosity to explore new ideas. 
• Collections experience with proven success with cash flow optimization. 
• Strong business insight with the ability to identify relationships between operational and financial results.
• Leverage data insights and analytics to influence business decisions.
• Inspires and motivates.
• Energetic, enthusiastic, results-oriented; capable of adding significant value.
• Experienced manager with skills in building and motivating a successful OtC and billing team in a 24x7 environment.
• Fluent in Dutch and English.

The offer

Opportunity to work for the worldwide market leader and ranked number 2 in the Netherlands.

• Excellent remuneration package, including bonus and lease care.
• Travel to several locations is required.
• Fast growing healthy multinational, with a lot of technology developments
• Informal working environment and a can-do mentality
• Change is embedded in everything

Interested?

You can apply to this position by using the link below.