IT Operations Manager

The organisation

The client is a shared service center for companies and project. With offices in UK, Belgium and the last Netherlands they want to grow in EU. In the Netherlands they work with 15 people and they are done with the strategic shared

The position

In this opening you have al the freedom to set up the IT environment from the scratch. You will be te middle person of the organisation and know how to get the DMU behind you. The lines are short and you got the financial department with you

• Develop an IT Roadmap which is fit for purpose and supports the growth of the company;
• Set up operational processes and govern the IT infrastructures;
• Develop and maintain security policies, processes and procedures;
• Manage building/site access controls for highly secure facilities;
• Onboarding of new users within the company;
• Support the growth of the group with the opening of sites across Europe;
• Establish a suitable 1st,2nd and 3rd line support function;
• Install, support and maintain laptops, desktops or other system devices;
• Troubleshoot hardware and software issues related to internal IT;
• Ensure integrity of data, system backups and restore, and appropriate access to data;
• Monitor network and servers for system availability, performance of system and related components;
• Coordinate with external consultants/vendors for services and products

Candidate profile

The ideal person has an wide experience in same kind of roles in companies with al least 250 employees. You don't mind to work in a handson job. In the future this will change. It is also importantant to have communication skills because that is the only way to get thing done with the CEO.

• Experience working in a similar role;
• Varied experience with different types of hardware;
• Experience with IT security measures (VPN, remote hardware management, etc.);
• Experience with Google workspace and Microsoft Office 365 and user and group management within it;
• Experience with setting-up laptops (MacOS, Chrome OS and Windows) and phones (iOS/Android);
• Great technical issues resolution skills. With your practical and patient approach, you can
• guide non-tech people to the solution;
• ITIL qualification highly desirable;
• Excellent documentation skills, proficient preparing policy documentation;
• Full proficiency in English;
• Willingness to travel;
• Willingness to troubleshoot also outside of regular office hours;

The offer

They offer a salary between 80k and 100k a year. They dont have a pension plan but you get 5% extra salary each moth to set up a plan if that is important for you. The 5% has a maximum of € 477 a moth.

Interested?

You can apply to this position by using the link below.