Program Manager

The organisation

Tech Mahindra is part of the USD 15.9 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry.

The Mahindra Group employs more than 155,000 people in over 100 countries and operates in key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, information technology and vacation ownership. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services).

Tasks & Responsibilities

• Program Planning, Execution & tracking
• Own and track program milestone plan
• Ensure Alignment of the Project Schedules with programme Delivery
• Co-ordinate milestone deliveries and any program re-planning
• Single point of contact (SPOC) for Business/technical Delivery interface
• Provide consolidated view on the Delivery Collating, filing and distributing program and work-stream level communication including progress reports
• Ensure compliance with defined and published standards and procedures
• Consolidate weekly status updates (in dashboard) from streams and Issue weekly status reports.
• Chasing stakeholders for resolution of dependencies
• Interfacing with Telecom Program Manager/Delivery Manager
• Interfacing with component program managers and track their deliveries
• Participate in meetings, calls, workshops
• Deliver to approved budget
• 3rd Party vendor management
• Engaging with third party suppliers
• Engaging with COTS vendors
• Contract administration to handle contracts with subcontractors & suppliers
• Handling correspondence concerning the contracts
• Managing 3rd party deliveries
• Analysing and proactively identify and articulate the program risks
• Plan for mitigating / managing these risks
• Dependencies / Issue Management
• Identify, capture and maintain program level dependencies / Issues
• Chase closure of open issues / dependencies
• Escalate unresolved dependencies / issues  to TechM Project Director or customer org Delivery Director
• Maintain Issue register and resolve it to closure
• Interfacing with Telecom Program Manager/Delivery Manager
• Administrate resource utilization and budgets
• Help onsite PMO getting invoicing and receipt of payments
• Takes part in CCB  (Change Control Board)
• Identify and raise appropriate Changes in time
• Organize impact analysis for changes and seek approval from all parties
• Keep all stakeholders informed of any changes to the scope, budget or timelines

Candidate profile

• Must have minimum 6 - 8 years of Program Management experience or experience of managing multiple Projects simultaneously
• You have managed delivery and program management activities for large E2E / SI projects
• Telecom Domain knowledge on both IT and Network side
• Excellent inter-personal and team management (communication) skills
• Prior experience in customer interfacing roles
• You are able to work in a volatile changing environment, requiring your flexibility and adaptability
• You have multi-vendor handling experience

Specific Soft skills

• Decision Making - Makes appropriate and timely technical/ people related decisions.
• Customer Focus - Constantly explores to conceptualizes understand customer needs and proactively delivers the best solution.
• Analysis & Problem Solving - Investigates issues and conducts root cause analysis to solve a variety of problems in his/ her area of work.
• Creativity - Brings fresh insights to the team. Encourages the team to generate newer approaches
• Communication & Presentation - Communicates clearly, fluently and in an assertive manner. Presents ideas

Interested?

You can apply to this position by using the form below. For more information, please contact Mr. Huib Larsen at +31 (0)20 301 22 23.