Service Delivery Lead

The organisation

There’s a huge gap between what technology can possibly do and what it does now. People who get closer to their potential, generally make a better organization. But you have to be ambitious and need the guts to take the digital transition seriously.

Tell me more…

When we talk about a digital skills gap, it’s not an insult to the people we mean. It’s just a sign of the huge potential that’s being missed by not closing that gap. But it takes a lot of effort, from consultancy to delivery. You need all kinds of professionals and developers who play a key role. That’s why it’s such a convenient and profitable way to just come to these people with an assignment. Step on the innovation train and before you know it, the digital transition is making the charts go up.

Here, they really focus on bringing aboard the right combination of thinkers, tinkerers, and software craftspeople with the right amount of experience, but still ready to learn a lot more. As a prize-winning employer, they prove to be ahead of others in terms of diversity and impact on the community.

The position

Sounds good! What can I do?

You are responsible for making sure that services are being seamlessly delivered to the customers of this company. By working closely with and interacting with the various customers, you ensure that everything goes according to plan. You are constantly looking to improve our services, but also help in solving incidents and problems. Together with your team you do everything you can to realize great projects. You are the first point of contact and also ultimately responsible for the projects assigned to you.

Candidate profile

Great! But how good do I have to be?

With your experience in a customer facing environment, genuine curiosity and excellent communication skills, you are already well on your way. Based on your past working experiences, you know what it takes to lead multiple teams at the same time in a product development environment. Besides, a good understanding of different delivery methodologies, such as Scrum and Kanban, is of importance.

The offer

This is me. But do I really want it?

What’s most important to you? Money or being treated like a real human being? Luckily you don’t have to choose, because both are very well organized here. A yearly salary of up to €120.000 gross is one for the big people, but it’s not your only source of happiness. With diversity highly valued and a focus on the well-being of employees, every man or woman working here has a smile on their face.

Interested?

You can apply to this position by using the link below.