Senior Key Account Manager

The organization

MAG45 is one of the leading industrial integrators in Europe. As an industrial integrator, they manage the supply chain operations of their clients, including purchasing for MRO (Maintenance, Repair & Operations) and Bill of Material (BOM) products. As one of the pioneers in the area of integrated supply, they have successfully built a good international track record with well-known multinationals in the medical, high tech, pharmaceutical, Fast Moving Consumer Goods (FMCG), and electronics industries. Today, over 200 colleagues are working in 11 countries worldwide.

MAG45 believes in the value of simplicity, and the importance of insight and foresight. They say 'yes' to the challenge of learning what drives their customers, understanding their future needs, and developing and refining the best-integrated supply chain solutions. MAG45 takes the time to get to know its customers and is proud of a culture that is both self-critical and open to feedback. By wanting to 'do it better every day,' they are committed to continuous improvement and innovation within both their own and their customers' operations.

With customers they:

• Reduce Total Cost of Ownership
• Free up physical and human resources
• Simplify operations
• Create visibility, availability, and confidence across the supply chain
• Become a leaner, more effective manufacturer

By bringing order to the complex and chaotic, they are partners in customers' continuing success. Making them the reference point in efficient supply chain management of MRO supply / BOM tail spend.

Quality matters
MAG45 is ISO 9001:2015 accredited, the standard for Quality Management Systems. This ensures accountability at all levels of the organization and facilitates the transition of top-level goals into tactical-level action plans. We also maintain an integrated global focus on improvement initiatives, specifically with improving end-user customer satisfaction.

MAG45 is also ISO 14001:2015 accredited, the international standard for Environmental Management System. This ensures conformity with environmental policy.

Solar
Since 2016, MAG45 has been part of Solar Group, a leading European sourcing, and services company, operating primarily within the electrical, heating, plumbing, and ventilation technology sectors. Their core business focuses on product sourcing, value-adding services, and the optimization of their customers' businesses. They believe in the power of yes and always strive to understand the customers' unique and genuine needs in order to provide relevant, personal, and value-adding services, turning customers into winners.

Revenue totalled more than $1.7 billion in 2020 and the group currently employs approx. 3,000 employees. Solar A/S has been listed on the Nasdaq Copenhagen since 1953, with the short designation SOLAR B. The stock is included in the MidCap+ index.

The position

Purpose
As an sr. Key Account Manager (KAM), you have a strong impact on MAG45's customer satisfaction level, the contribution to the company's commercial success, and the ability to realize future growth. You are in charge of successfully managing the relations with our key accounts and further developing these accounts.

Challenge
Taking Key Account Management to the next level, developing a vision on KAM, together with the Director Business Solutions. Leading by example, guiding and supporting colleagues (also outside own field of expertise) which contributes to the departmental and organizational direction, plans, and goals. In short; enough space to be entrepreneurial and further shape the position in an international playing field.

Place in the organization
The sr. Key Account Manager is part of Sales and reports to the Director Business Solutions. Liaises internally with Business Solutions, Procurement, Operations, Site Account – and Hub Managers.

Tasks & responsibilities

• Managing an existing portfolio of international business-to-business key accounts;
• Building and maintaining long-term relationships with them; you are the first point of contact and/or escalation;
• Identifying new business opportunities, focusing on the existing customer portfolio;
• Managing and negotiating about offers and contracts;
• Bringing the right internal and external stakeholders together to ensure successful offer and customer business management;
• A successful transfer of a new project from sales to project management;
• Attending and representing MAG45 at events, fairs, conferences, and seminars.

Core activities

• Key Account Plan/Business development; create and implement Account Plans, liaise with DMU’s, identify potential new business within the key accounts, lead PMO when applicable
• Contract management; manage & close Master Service Agreements (MSA)
• Pricelist management; for MSA and annual Sales Budget input
• KPI management; Actively monitor and work with Business Development KPI's
• Business reviews; chair/prepare business review meetings. Periodic reporting on sales funnel, growth, margin, and profitability

Candidate profile

Skills and Experience

• You are a seasoned professional or consultant with a Bachelor or Master’s Degree in a technical, science, business, or related discipline, with more than 5 years of experience in an international corporate environment

• Your consultative mindset, your customer-focused, communication- and service-oriented approach, and your ability to build trust give you a natural affinity with consulting. Consulting experience is an advantage

• You are a motivated and self-propelling person with the determination to succeed and make an impact, having the maturity and self-confidence to operate at senior and executive levels as well as shop-floor levels.

• As a strong and compelling communicator, you easily connect to your customers and the stakeholders. Combining conceptual thinking with a hands-on mentality, you are capable of delivering sustainable results through continuous process improvement, and you are able to inspire people, mobilize teams, and guide change.

• A proven track record of growing key accounts

• You have project management experience and skills and are capable of leading multi-disciplinary teams

• You are a team player, open to new ideas, and believe in a process of continuous learning in order to develop new competencies

• You have excellent presentation and communication skills, and fluency in English

• You are willing to travel up to 10 %. You will be based in the NL/Eindhoven

• Endorses and understands the importance of sustainability and circularity

Core Values

The shared values guide MAG45’s actions and describe how they behave in the world:

• Take ownership; Act as if MAG45 were your own company and wonder about your contribution (to the company). Know your problem is my problem too and ask for help to solve when needed
• Walk the talk; Practise what you preach and deliver on promises. Act on agreements and make the extra mile where you can
• Offer support; Take time and pay attention and make the (internal) customer feel welcome. Check for further support and service is a mentality
• Trust & Respect; Discuss issues with the people concerned and involve and have open discussions. Approach each other professionally and listen and try to understand
• Deliver solutions; Work together on issues and understand the real problem first. Think in solutions, not in problems, and check if your solution really helps.

The offer

Compensation & Benefits
Market conditions apply for this position. In addition to the base salary, the position is also subject to a bonus scheme (25%) that depends on the company - and individual result. The position includes a lease car, a good pension scheme, and interesting secondary conditions.

Interested?

You can apply to this position by using the form below.